Why You Should Tell Us Right Away If Your ISP or Other Vendor Tells You to Change Your I.T.
I.T. service provider, like Texas I.T. Pros, is that those various vendors are focused on a single part of your technology system. An I.T. service provider is focused on your entire technology system as a whole and ensures all parts are working together to serve your business needs. What can sometimes happen when a cloud service provider, or other tech vendor, is helping you troubleshoot an issue, is that they’ll make a suggestion to change a part of your I.T. system, which could end up messing up other areas of your business processes. Or a necessary change is made that impacts all your other systems, but the I.T. provider is never made aware of it, so an outage of your connected services occur that could’ve been avoided. The average employee uses 36 cloud-based services each day. For example, if you’re having trouble with a cloud solution, that vendor’s tech support person might tell you to disable a certain security setting to see if that fixes the problem. But your I.T. provider isn’t made aware, so they don’t know to adjust your other I.T. security to pick up the slack and prevent a vulnerability. That one software vendor usually won’t see past their own platform, so their recommendation only takes their software into consideration and not what it may “break” in your entire technology infrastructure. This is why it’s vital to contact your I.T. service provider first, if you receive any recommendations to change your technology setup from one of your vendors, whether it’s your ISP or a software vendor.